6.02.2010

FAQ's

 
Q:  Can I actually use these, I’m afraid to get them dirty?
A:  Yes, use them as much as needed, they are 100% machine washable!

Q:  Will Baby Burpees shrink?
A:  Baby Burpees can have some minimal shrinkage after multiple washes. They are pre-washed.

Q:  How big are Baby Burpees and what are they made of?
A:  Baby Burpees are made from flannel materials and measure approximately the length from the tip of your fingers till your elbow

Q:  How do I place my order?
A:  Please e-mail your order to baby.burpees@yahoo.com.  At this time we do not accept orders online. In the e-mail please select example # you would like to purchase and quantity desired of each.  If you  have any special requests, just let us know at the time of order placement.We will reply to your e-mail within 48 hours with the order details. Sometimes a fabric is out of stock or sold out. If this is the case, we will notify you so you can adjust your selection.

Q:  How long will it take to receive my order?
A:  Our standard order completion time is 1 week, but we will quote an exact time at the time of order placement.  Keep in mind that all orders are custom made and sometimes production does not start until after the order is placed if the item is not in stock.
Q: How much are shipping costs?
A: Standard shipping cost is $5.00 per order. Total shipping charges are dependent on the size of the order. All orders will be shipped via USPS Priority Mail unless otherwise requested. You may request to have your order shipped via package mail (by weight) which may result in lower shipping costs. This might be preferable if you have a small order.

Q: Can I pick up my order?
A: Yes, you can pick up your order at no charge. We are located in Orem, UT. If you desire pick-up you will be provided with the address for pick-up.

Q:  Can I return my order?
A:  As all orders are custom made there are no returns without prior authorization. If you are not completely satisfied with your order for some reason please e-mail us and we will be happy to assist you.

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